If not stated otherwise in the article title, the stated price is per unit, irrespective of further information in the article text, e.g. packing unit.

No, there is no minimum order quantity. Please note, however, that the full costs are also charged for small orders.

If you would like to order an item but cannot enter a quantity and the icon with the shopping basket does not appear, this means that the item is not available at the moment and therefore cannot be ordered. In an urgent case, please enquire by e-mail or telephone when the item will be available again.

Payment for private customers can be made by prepayment or credit card (Visa, Master) as well as by Postcard and TWINT (for Switzerland and Liechtenstein). Orders from RhB internal offices and partners are placed against invoice (due date within 30 days). The invoice is sent separately.

In general, the delivery times according to the GTC apply.

The shipping costs are shown in the GTC and in the order process.

Can items be shipped abroad?

Yes. Packages are shipped by FedEx up to a gross weight of 5 kg.

- Priority: registered, with Track&Trace, insured.

Please also note that any customs charges or VAT on import are not included in the price and must be paid by the recipient.

If you do not like a product, you can send back the product within 14 days.
Please note therefore the instructions and conditions in the General Terms and Conditions of Business.

If you wish to exchange the item, you can return the item to us within 14 days, whereupon we will make the exchange or offer you either a full refund or the delivery of a replacement item if the exchange is not possible. Please refer to the instructions and conditions in the T&Cs for this.

If the goods are damaged during shipment, please inform us within 48 hours of receipt of goods by e-mail or telephone. Send us back the item within 14 days, whereupon we will send the replacement or offer either a full refund of the product value or ship a replacement item, if the item is no longer available.
Please note therefor the instructions and conditions in the General Terms and Conditions of Business.